Shipping policy

Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Standard Shipping: 3-5 business days
  • Express Shipping: 1-3 business days

International Shipping

  • We offer international shipping to select countries.
  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery times vary by destination and shipping method.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.
  • You can track your order through our carrier's website.

Shipping Insurance

  • We offer optional shipping insurance to protect your package from loss, damage, or theft.
  • You can choose to add insurance at checkout.

Customs, Duties, and Taxes

  • The T & E Department is not responsible for any customs and taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.

Lost or Damaged Packages

  • If your order is lost or damaged in transit, please contact us at [email address] with your order number and tracking information.
  • We will work with the carrier to resolve the issue as quickly as possible.

Returns and Exchanges

  • Please refer to our Return Policy for detailed information on returns and exchanges.

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